The guest journey

Arrival, reception, the first room and the morning routine form a connected experience. Test these transitions on the plan before concentrating on individual photographic views.

The operational journey

Housekeeping, luggage, food service and maintenance need routes and storage. Discuss crossings, noise and access with the operator while the plan can still change.

Use the mock-up to decide

A sample room is a decision tool. Check cleaning, lighting controls, luggage space, sockets and replacement access, and record the changes before repeating the room.